Digital Marketing Engine
Last updated: 21 August 2026
These terms and conditions (“App Terms”) govern your access to and use of the Digital Marketing Engine mobile application and/or web application (the “App”).
The App is provided by Digital Marketing Engine Ltd (“Digital Marketing Engine”, “we”, “us” or “our”).
The App is made available as part of an eligible paid Digital Marketing Engine membership (the “Membership”). The App is not currently available as a standalone product and cannot be purchased separately from the Membership.
By downloading, accessing or using the App, you agree to these App Terms.
If you do not agree to these App Terms, you should not use the App.
Your right to access and use the App depends on you having a current Membership which includes access to the App.
Your Membership, including its price, billing arrangements, duration, renewal and cancellation, is governed by the terms applying to your Membership (“Membership Terms”).
These App Terms govern your use of the App. They do not replace the Membership Terms.
There is no separate charge payable to us solely for use of the App unless we expressly tell you otherwise before such a charge is incurred.
If your Membership expires, is cancelled or is otherwise validly terminated, your right to access the App will also end.
If there is a conflict between these App Terms and the Membership Terms concerning payment for, renewal of or cancellation of your Membership, the Membership Terms will apply.
You may use the App only if you are entitled to access it through an eligible Membership.
Access is personal to the person or organisation to whom the relevant Membership has been provided, subject to any user or team allowances included in the applicable Membership.
You must:
You are responsible for activity carried out through your account to the extent that it results from your failure to take reasonable steps to keep your login details secure.
For as long as you have a valid entitlement to use the App, we grant you a limited, personal, non-exclusive, non-transferable and revocable licence to access and use the App for the purposes for which it is provided.
This licence does not transfer ownership of the App or any intellectual property rights in it to you.
Except where permitted by law, you must not:
Nothing in these App Terms restricts any right you have under applicable law that cannot lawfully be restricted by contract.
You must use the App lawfully and reasonably.
You must not use the App:
We may take proportionate steps to prevent or stop misuse of the App, including restricting or suspending access where reasonably necessary.
The App may contain educational materials, marketing resources, business information, tools, templates, recommendations or other content.
Unless we expressly state otherwise, this content is provided for general information and educational purposes. It should not be treated as legal, financial, tax, accounting or other regulated professional advice.
You remain responsible for decisions you make concerning your business and for determining whether information or materials provided through the App are appropriate for your circumstances.
Where the App enables you to create, modify or use content, you are responsible for reviewing that content before relying upon, publishing or distributing it.
Where the App allows you to submit, upload, store or create content (“User Content”), you retain ownership of any intellectual property rights you have in that User Content.
You give us a limited licence to host, store, copy, process and otherwise use your User Content to the extent reasonably necessary to provide, maintain, secure and improve the App and the services you have requested.
You must have the necessary rights and permissions to provide any User Content you submit to the App.
You must not submit User Content that is unlawful or infringes another person’s rights.
The App and the materials made available through it, including its software, design, branding, graphics, text, videos, templates and other content, are owned by or licensed to Digital Marketing Engine Ltd unless stated otherwise.
Our intellectual property may only be used as permitted by these App Terms, the Membership Terms or any additional licence expressly provided with particular material.
Nothing in these App Terms gives you ownership of our intellectual property.
The App may interact with or contain links to websites, software, platforms, integrations or services operated by third parties.
Third-party services are governed by their own terms and privacy policies. We are not responsible for a third-party service merely because the App links to or integrates with it.
We do not guarantee that any particular third-party integration will remain available indefinitely.
Where reasonably necessary, we may change, replace or discontinue an integration if the relevant third-party service changes or ceases to be available.
We may update the App from time to time, including to:
We may also modify or discontinue particular features.
Where a change materially reduces a core feature of the App that forms part of your Membership, we will take reasonable steps to provide appropriate notice where practicable.
Nothing in these App Terms affects any statutory rights or remedies you may have if digital content or services supplied to you do not conform to your contract.
We aim to provide a reliable service, but we do not guarantee that the App will always be available or completely free from errors.
Access may occasionally be interrupted because of maintenance, updates, security issues, technical problems or circumstances outside our reasonable control.
We will take reasonable steps to minimise material disruption where practicable.
You are responsible for obtaining and maintaining a compatible device, operating system, internet connection and any other equipment reasonably required to use the App.
Your mobile network or internet provider may charge you for data or other connectivity used when accessing the App. Those charges are your responsibility.
We may temporarily restrict or suspend your access to the App where reasonably necessary because:
Where appropriate, we will give you reasonable notice and an opportunity to remedy a breach before suspending or terminating access.
We may take immediate action where reasonably necessary to protect users, systems, data or security, or where the breach cannot reasonably be remedied.
You may request cancellation of your Membership at any time. There is no cancellation notice period.
You can request cancellation by:
We require up to 5 working days to process a cancellation in relation to an upcoming Membership payment.
This is a payment processing period and is not a cancellation notice period.
If we receive your cancellation request at least 5 working days before your next scheduled payment date, we will process the cancellation in time to prevent that payment from being taken. Your Membership will end at the end of your current paid billing period.
If we receive your cancellation request fewer than 5 working days before your next scheduled payment date, the payment may already have entered our payment processing cycle and we may be unable to prevent it from being collected.
If that payment is collected, your Membership will continue for the billing period covered by that payment and your cancellation will take effect at the end of that billing period. No further Membership payments will then be taken.
The 5-working-day payment processing period does not prevent you from requesting cancellation at any time. It relates only to whether we are able to stop a payment that is approaching its scheduled collection date.
For these purposes, a “working day” means Monday to Friday, excluding bank and public holidays in England and Wales.
You will continue to have access to your Membership, including the App, until the end of the billing period for which you have paid, unless your access is suspended or terminated earlier in accordance with these App Terms or the Membership Terms.
Deleting or uninstalling the App does not constitute cancellation of your Membership.
Cancellation does not automatically entitle you to a refund for a billing period that has already been paid for. This does not affect any statutory right you may have to a refund, cancellation or other remedy.
You may stop using the App at any time.
Your entitlement to use the App is linked to your Membership. When your Membership ends, your entitlement to use the App will also end and we may disable your access.
Any provisions which by their nature are intended to continue after your access ends, including provisions concerning intellectual property, liability and applicable law, will continue to apply.
If you are using the App as a consumer, you have legal rights in relation to services and digital content supplied to you.
Nothing in these App Terms excludes, restricts or otherwise affects your statutory consumer rights.
In particular, nothing in these App Terms is intended to exclude or restrict rights or remedies that cannot lawfully be excluded or restricted under the Consumer Rights Act 2015 or other applicable consumer protection legislation.
Nothing in these App Terms excludes or limits liability where it would be unlawful for us to do so, including liability for:
If you are a consumer, we are responsible for losses you suffer that are a foreseeable result of our breach of these App Terms or our failure to use reasonable care and skill.
We are not responsible for losses that were not foreseeable when the relevant contract was entered into.
If you use the App wholly or mainly for business purposes, we will not be responsible under these App Terms for loss of profit, loss of business, loss of anticipated savings, loss of business opportunity or business interruption, except to the extent such liability cannot lawfully be excluded.
Nothing in this section affects your statutory rights.
We process personal data in accordance with applicable data protection law and our Privacy Policy.
Where you provide personal information relating to another person through the App, you are responsible for ensuring that you have an appropriate lawful basis or other authority to provide that information where required.
Our Privacy Policy should be read alongside these App Terms and explains how we collect, use, store and otherwise process personal information.
Privacy Policy: https://digitalmarketingengine.com/privacy-policy
If you download the App through the Apple App Store, Google Play or another third-party app store, your use of that app store may also be subject to the app store provider’s terms.
The app store provider is not responsible for providing your Digital Marketing Engine Membership unless expressly stated otherwise.
Your Membership relationship remains with the provider identified in your Membership Terms.
We may update these App Terms where reasonably necessary, including because of:
If we make a material change that adversely affects your rights or materially changes your obligations, we will take reasonable steps to bring the change to your attention before it takes effect where appropriate.
The latest version of these App Terms will apply from the date stated at the top of the document.
Any changes will not affect rights or liabilities that have already arisen.
We may transfer our rights and obligations under these App Terms to another organisation, for example as part of a restructuring, sale or transfer of our business.
If a transfer could materially affect your rights as a consumer, we will notify you and any rights available to you under applicable law will continue to apply.
You may not transfer your rights to use the App to another person except with our agreement or where applicable law gives you the right to do so.
Each section of these App Terms operates separately.
If a court or other competent authority decides that a provision is unlawful or unenforceable, the remaining provisions will continue in effect.
If we do not immediately enforce a provision of these App Terms, this does not mean that we have waived our right to enforce it later.
If you are a consumer resident in the United Kingdom, these App Terms are governed by English law, except that you will continue to benefit from any mandatory protections provided by the law applicable where you live.
If you live in England or Wales, you may bring legal proceedings in the courts of England and Wales.
If you live in Scotland, you may bring legal proceedings in the Scottish courts or, where legally permitted, the courts of England and Wales.
If you live in Northern Ireland, you may bring legal proceedings in the Northern Irish courts or, where legally permitted, the courts of England and Wales.
If you use the App exclusively for business purposes, these App Terms are governed by English law and the courts of England and Wales will have exclusive jurisdiction, subject to any different provision in your Membership Terms.
If you experience a problem with the App, have a question about your Membership or wish to make a complaint, please contact us.
Email: [email protected]
App Support: digitalmarketingengine.com/app-support
Cancellation requests may also be submitted using the methods described in section 14.
We will aim to deal with support requests and complaints fairly and within a reasonable time.
The App is provided by:
Digital Marketing Engine Ltd
Registered office: Suite 128 iCentre, Howard Way, Newport Pagnell, Buckinghamshire, MK16 9FX, United Kingdom
Company number: 11480111
Registered in: England and Wales
Support email: [email protected]
App Support: digitalmarketingengine.com/app-support